• order line - 1800 001 180

    we're open 24/7
  • HASSLE FREE

    GUARANTEE
MENU

PRODUCT SUPPORT - BAMBILLO MATTRESS TOPPER

     

      

FIRST USE & INSTRUCTIONS 

Before using the Bambillo Mattress Topper for the first time, and for best results, please ensure you read the Owner’s Manual enclosed with the product or alternatively you can download it here.

bambillo topper-logo.png
  • GENERAL INFORMATION

    How long will it take for me to adjust to a memory foam mattress topper?

    Some people are completely comfortable on their new memory foam sleeping surface from the very first moment. People who have been sleeping on a hard or very firm surface may need some time to adjust to the new type of support and unique pressure-relieving feel of this product (some call it a ‘floating’ or ‘light’ feeling). For those who find it takes time to adjust, it can take anywhere from 2-4 weeks to fully feel the bliss!

    Can I use an Electric Blanket with my Bambillo Mattress Topper? 

    It is not advised to use an electric blanket on a memory foam mattress or a memory foam topper. Why? This is because the foam is already temperature sensitive, and it is able to respond to your body heat, softening in the areas where you need it to most. Therefore, by placing your electric blanket on top of your foam mattress may cause it to soften even further which will eventually prevent it from giving you the adequate level of support that you need.

    Is memory foam sensitive to temperature? 

    Memory foam is temperature-sensitive, so environmental temperatures may affect how it feels. Your body heat will affect these products quickly and result in a perfect fit in a very short time regardless of the environmental heat or cold. 

    Can I put a memory foam product in the washing machine to clean it or dryer to dry it? 

    Memory foam is not machine-washable or machine-dryable.

  • CARE GUIDANCE

    The Bambillo Topper should be spot cleaned with a damp cloth and mild, clear soap when necessary. 

    Memory foam is not machine-washable or machine-dryable. Leave the memory foam mattress topper to air dry completely before covering with bed linens/sheets. Be sure to follow manufacturers care.

  • WARRANTY

    The Bambillo Mattress Topper is covered by a 1 Year Product Warranty